Here in Pittsburgh, our power company has you self-report on their website via cell phone (where your address is given) if the power goes out, and usually within an hour they have a physical map posted online of how widespread the outage is, how many customers are affected, and how soon it will be restored. Usually the power is back on sooner than they state. Apparently the self-reporting is a big thing to help them know specifically which houses are affected and to narrow down how and where they will send trucks, as it helps to establish a boundary/checkpoint.
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