Loss Prevention builds a case against them and tries to get it to Felony level and THEN charge them with stealing. Felony charges are a lot more serious, and it is consistent and persistent repeat offenders that they concentrate on catching. They could care less about the nickel and dime kind of stuff. A LOT (more than 60 percent in some cases) of theft comes from Employees in retail stores so they spend their time watching staff and repeat offenders.
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