at stores that have a “do not interfere with shoplifters” policy, are people able to just walk in, take whatever they want, and leave without paying; or are there repercussions at some point?
In: Other
I had a partner who worked at a store with this policy. The misconception seems to be that “do not interfere” means “do nothing”.
They were taught if they thought someone was trying to steal, to customer service the person to death. Essentially don’t leave their side, keep asking if they need help finding anything etc. If they left the store and you believed they might have stolen something, go out and get their license plate number. The general manager would then go through the security camera footage and see if they could find them stealing something on camera. If they did, they would turn it all over to the police.
The policy was there to prevent employees from directly confronting a thief. There is just no need to have employees put in that situation. Dealing with a thief is the job of the police.
Latest Answers