As stated in other comments, terms and conditions are a part of it. The other part is, with Zelle (or ACH ,Wires, Etc.) you gave the bank instructions, and they followed them. It’s not their responsibility to fix your mistake. It’s yours. The bank might be willing to request the money back, but there are no guarantees.
If the bank made a mistake, they would make you whole, whether that means getting the receiving bank to return the money or paying out of their pocket.
Not the same, but I once had someone pull back funds on Venmo. The whole thing seemed like a scam though honestly.
They sent me $20, then the next day requested the money back, claiming that they sent it by mistake to the wrong John Doe please return
I thought that was very suspicious at worst, or very careless at best, so I ignored the request in case it was something shady.
They sent another request the next day again, which I ignored.
On the 3rd day, Venmo refunded the $20 directly from my account.
I still think it might have been a scam all along, but I guess I’ll never know. Maybe they are trying to verify active accounts or something so that they can determine who to pursue? I have no idea.
There is a problem with your premises:
> If I Zelle the wrong person, I am straight SOL.
This is not necessarily true. Zelle is currently under active investigation for whether its (in)action in these cases is actually legal or not. [Example source](https://www.warren.senate.gov/oversight/reports/new-report-by-senator-warren-zelle-facilitating-fraud-based-on-internal-data-from-big-banks).
Zelle is not a bank. It’s basically some guy (some company).
If they decide you’re fucked you have no recourse other than to sue. And at that point you need to determine if a lawyer is worth the amount you’ll recoup.
Don’t use Zelle if you know you’re the type of person that fucks up. They’re not gonna help you.
There is a problem with your premises:
> If I Zelle the wrong person, I am straight SOL.
This is not necessarily true. Zelle is currently under active investigation for whether its (in)action in these cases is actually legal or not. [Example source](https://www.warren.senate.gov/oversight/reports/new-report-by-senator-warren-zelle-facilitating-fraud-based-on-internal-data-from-big-banks).
Latest Answers