difference between break/fix vs managed services
In: Technology
Break/fix is responsive. No/minimal work upfront but respond to issues and fix them as required. I.e. something breaks, someone fixes it. Typically a pay as you go service.
A managed service is more proactive with monitoring and maintenance as part of the service. Good managed services will often know there is an issue before the customer does and be on it early. This is typically a fixed ongoing cost up front.
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