To the point at which they need to reject passengers ? I can only think that it’s due to poor management and organisation ? Does anyone have any legitimate reason ?
In: 2149
Sadly it’s a fact that people sometimes don’t show for up a flight. They have a ticket, but they just don’t show up.
But also, the cost of the flight itself – fuel, aircraft wear and tear, airport fees – doesn’t really change much per passenger either. Yeah the plane is a bit heavier, but the fuel economy change is downright tiny.
So financially, it’s in the airline’s best interest to fill up the plane with paying passengers as each empty seat represents lost income.
And they’ve decided they’d rather sell an extra few tickets hoping that the no-shows will bring the passenger count to something that works, thus having the few extra passengers on board paying for their flight. Dealing with irate customers when it happens is a cost of doing business, but one they’ve decided to accept.
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