Because criminal court requires more/better evidence.
In criminal court you have to prove someone is “guilty beyond a reasonable doubt” which means like 95% sure they did it.
In civil court you have to show “preponderance of the evidence”, which means at least 51% he is liable.
As you can see there is a lot of room between these 2.
Some crimes also have other requirements in criminal court which may not be relevant to the civil liability.
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