Think of a business like a convenience store. Their core business is 24 hour availability of drinks, snack foods, batteries, and prepaid cards. The majority of operations are scheduling staff and ordering product. The IT functions required for the internet connection, POS system, and lottery stuff is critical, but such a small percentage of their requirements that it doesn’t make sense to hire a full time, or even a part time person for it. So they hire a company that’s super good at internet and POS systems to swing by when they need help.
Latest Answers