ELi5 Netflix said they will charge more if someone outside of your household uses it. How can they tell?

589 views

If it’s based on IP address, wouldn’t me veiwing on mobile be affected? If I travel and log in through a hotel wifi, do I have to pay extra every month?

In: 285

20 Answers

Anonymous 0 Comments

Netflix have a careful balance of annoying existing customers vs bringing in extra money – I expect there’s a lot of parents sharing with a kid that’s moved out who will just pay the extra couple of dollars, because Netflix is right, they are account sharing and a couple of dollars is neither here or there for the parents, so they pay. I expect their detection will be reasonably forgiving and they’ll be looking to find obvious abuse use of their subscription. They have a lot of heuristics to make this decision off.

For example they’ll know if the device is a portable or static one. If there’s two profiles, signed in on two TVs and one profile is *only* used in New York and the other in California – often used *at the same time* in the evening, its probably not someone who travels for work a lot, and instead is a parent sharing their account with a kid who’s moved out. If, in a similar scenario, the device used in New York was a phone, and there’s a drop in use in California whenever the phone is used to view videos in New York – well that’s more likely to be someone travelling.

Some heuristics that could be used:

* IP location
* Other devices on network
* When and what is watched
* Simultaneous use
* Number of users
* Profiles
* Other accounts on the same network
* Device type
* Affluence of IP addresses
* Is the IP a University
* Movement of devices
* Sudden creation of new profiles used elsewhere
And many more……

You are viewing 1 out of 20 answers, click here to view all answers.