Was there something illuminated by direct sunlight in the same photo? Sunlight is ridiculously bright compared to the stars, so you need different camera settings.
If you’re trying to take a photo of the Earth(daylight side), and set the exposure to capture stars, the Earth will just be an overexposed white blob.
Stars are small and very dim. Other objects of interest that we take pictures of in space are big and very bright. In order to properly expose the main object we’re interested in, the image simply doesn’t collect enough light from the stars for them to show up.
Also your premise isn’t even correct because there are countless readily available photos from space that show stars.
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