Service member here possibly getting out next year. Bunch of options on the table and one of them is the possibility to earn free certifications from Salesforce. I grew up in the SF Bay Area, so I am familiar with the company, but I honestly have no idea what they actually do or what these certifications would be, or why they would even be useful. I realize this is probably a very vague question, but I guess just looking for an overall scope of what they do.
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Just going to add this here:
It is really a terrible CRM / Sales management tool. We have it at our company and it is an absolute nightmare.
We’d like to send emails to our leads: sure.
We’d like to see how these emails perform: lol. Nope, impossible.
We’d like to see leads: Sure, for today, yesterday, this week, this month, last month, this quarter, last quarter, this year, last year, or all time?
Errrr, last year December please. Lol. Nope. Impossible.
I absolutely despise Salesforce. And it is ridiculously expensive to subscribe to and maintain (we need to pay an agency to manage the data and connections between our website) and we’ve employed two people to help keep the data clean. We’ve also been unable to pin down the exact number of active customers we have for 3 months.
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