Service member here possibly getting out next year. Bunch of options on the table and one of them is the possibility to earn free certifications from Salesforce. I grew up in the SF Bay Area, so I am familiar with the company, but I honestly have no idea what they actually do or what these certifications would be, or why they would even be useful. I realize this is probably a very vague question, but I guess just looking for an overall scope of what they do.
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It’s software.
Companies pay monthly subscriptions for it, sometimes several million per year, to track their sales, invoicing, support, etc.
This software is also good at plugging into other software.
The problem is that the bigger and more completer the software isz the harder it is to use, so companies need help setting it up, maintaining it and changing things. This is why they need certified people to help them and there are many vacancies.
As an example, setting up the customer chatbots for a sales website is a pain, so hiring someone to come in, listen to what you meed, set it up and then come in a few times a month to tweak it would be worth a lot.
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