Service member here possibly getting out next year. Bunch of options on the table and one of them is the possibility to earn free certifications from Salesforce. I grew up in the SF Bay Area, so I am familiar with the company, but I honestly have no idea what they actually do or what these certifications would be, or why they would even be useful. I realize this is probably a very vague question, but I guess just looking for an overall scope of what they do.
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Solution Architect here. The short answer is their bread and butter is their sales cloud, which is used by sales teams to – you guessed it – sell. But there is also a service cloud (for customer issues) so you can have an entire CRM solution, including a community so you can engage with your customers. They keep acquiring and adding new things so they now have health and financial clouds.
It’s a great time to work with Salesforce as there are a lot of open positions within the community.
Edited to add: I completely forgot, there’s also an entire non-profit solution that I know very little about.
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