Most times I have a prescription filled it take much longer that I would guess. A recent example, at a simplistic level, all that was needed was for 10 pills to be put into a bottle, however, it took nearly an hour. There did not appear to be other customers waiting. Is the delay because there is a complex process with controlled drugs, or they are under-staffed, or are other things going on?
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The pharmacy is working in orders called and sent in (by patients and from doctor’s offices and hospitals directly) before you even came to the window. Many have drive through as well.
Yes, so many pharmacies are understaffed. And if I remember correctly, some substances cannot be filled by pharmacy assistants but must be filled by the pharmacist for legal reasons.
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