Most times I have a prescription filled it take much longer that I would guess. A recent example, at a simplistic level, all that was needed was for 10 pills to be put into a bottle, however, it took nearly an hour. There did not appear to be other customers waiting. Is the delay because there is a complex process with controlled drugs, or they are under-staffed, or are other things going on?
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Same reason you wait a long time in the ER or at your doctor’s office…there’s a lot of people that need their Rx’s filled, if a mistake is made it could have serious implications and number one for me, expecting pharmacists and pharmacy techs to call your insurance company and figure out why your prescription costs so much when you can do the same thing by yourself. I work as a nurse and the number of times I’ve seen asshole customers go off on techs about their costs makes me sick. You see posts online about oh they should make taxes/financial education part of high school how about a class on health insurance and what a pre-authorization is or a deductible or what in network and out network means would be just as advantageous
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