Most times I have a prescription filled it take much longer that I would guess. A recent example, at a simplistic level, all that was needed was for 10 pills to be put into a bottle, however, it took nearly an hour. There did not appear to be other customers waiting. Is the delay because there is a complex process with controlled drugs, or they are under-staffed, or are other things going on?
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It is a policy implemented decades ago to make you sit in the store for some time so that, as you are bored out of your mind, you might look around and shop, to relieve your stress.
They make extra money by making you wait.
This is no denigration to the professionalism of pharmacists. They are doing their jobs well and efficiently. However, the reason they are understaffed and inadequately supported logistically is partly because of a deliberate policy adopted decades ago by major corporations to increase revenue by making customers casuallynwait for prescription medication. The corporation makes the pharmacist explain and take the blame. The insurance companies — idk, but they somehow make money off automatically saying “no” — and by surprise, after they’ve said “yes” for years or months of refills. It presumably has something to do with Medicare fraud perpetrated on a massive scale by private insurance companies, and pharmaceutical and other corporate health care providers.
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