Most times I have a prescription filled it take much longer that I would guess. A recent example, at a simplistic level, all that was needed was for 10 pills to be put into a bottle, however, it took nearly an hour. There did not appear to be other customers waiting. Is the delay because there is a complex process with controlled drugs, or they are under-staffed, or are other things going on?
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This used to be the single most triggering question I’d get from customers when I used to work as a pharmacy tech.
Yes, your prescription only takes about a minute of work from when they receive it. However, there’s 234 in front of you, and the only techs who can enter it in and fill it are being tied up at the register by people who insisted it was free last time even though they can see you paid $x.xx for it.
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