Most times I have a prescription filled it take much longer that I would guess. A recent example, at a simplistic level, all that was needed was for 10 pills to be put into a bottle, however, it took nearly an hour. There did not appear to be other customers waiting. Is the delay because there is a complex process with controlled drugs, or they are under-staffed, or are other things going on?
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Paperwork can take time sometimes waiting for the Insurance info to update.
Pharmacist then has to print the labels, count them out, package them etc.
Many times there are many in front of you that have dropped off the prescription and went to do other shopping in the store instead of just standing at the counter. There are also phone in orders. To avoid errors they only work on one at a time in the order they were received.
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