eli5: Why does filling a prescription take so long?

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Most times I have a prescription filled it take much longer that I would guess. A recent example, at a simplistic level, all that was needed was for 10 pills to be put into a bottle, however, it took nearly an hour. There did not appear to be other customers waiting. Is the delay because there is a complex process with controlled drugs, or they are under-staffed, or are other things going on?

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36 Answers

Anonymous 0 Comments

Most of my prescriptions are called in by my doctor ahead of time. I’m just going to the pharmacy to pick them up. I assume a lot of other people have the same thing happen. So if you are going there, even if it appears like they don’t have any work to do, that doesn’t mean they don’t have many other prescriptions to fill before yours.

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