At least to a level that isn’t actively dangerous to the water pipes of the houses it enters? Maybe even to a level where it doesn’t ruin every water-using appliance in the house? Why does every single person in the Great Lakes area need to own their own individual water softener, if we have city water? I can understand that well users need them, why should everyone else?
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It’s always going to come down to cost. Just look at the setup you have at your home to soften the water for the very little amount of water you use. Now scale that up to a level that will provide all of the water needed for everybody they supply water to. They would need a separate facility just for that purpose and running that facility would cost a lot of money. That cost would be reflective in your water bill.
It’s simply cheaper and easier for you to do it yourself.
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