How are telephone operators not obsolete?

Question

In the modern day and age, there is usually no need for a phone book or operator. How are they still around?

In: Technology

Answer 1

I am old enough to remember phone operators. My dad never dialed a number or looked one up in the phone book. If he had to make a call he would just dial 0 and ask the operator to look up the number and please dial it for him. Sorta like how boomers are with computers to day.