In the modern day and age, there is usually no need for a phone book or operator. How are they still around?
In: Technology
Are they not? What do you mean by telephone operators?
I’ve talked to people who act as secretaries, to control the flow and direct me to the right people. Like, I can’t call the CEO of a company if I have a problem with their product. I’ll call someone who will transfer me to the right department. Or when you call an emergency line, or the police, etc.
That’s basically a secretary (by any other name), not what I would call a telephone operator in the historic sense.
Telephone operators, as in, people you call and ask them to connect you with a specific person because you don’t know their number directly, don’t exist anymore – if they do, I’ve never talked to one in my entire life.
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