The analogy I use is that it’s like running a big hotel, and firing your maintenance staff.
Sure, day 1, you’re going to be fine. Probably day 2, probably day 10. Even day 50, 100, maybe you’re still ok! Sure, your hotel had to close a few guest rooms because you had an issue with the sink in one, and the tv was broken in another, but no worries, you have 1000 rooms, you’re fine with just 990 of them!
And sure, there are a few lightbulbs out in the lobby, but who cares? There’s still PLENTY of light there. And what was that marketing department for anyway? You’re fully booked for the next 6 months!
But after a while your bookings might drop, you might start to lose customers because now there’s more lightbulbs out, there’s a few doors that don’t work, the hot tub by the pool is closed, the place is looking a little beat up. Your future reservations are slowing, word of mouth is fading since customers aren’t quite as happy.
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