How come airlines still lose luggage with everything being computerized and barcoded?

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Edit: Thanks for taking the time out to reply. I’m enjoying reading all the different explanations and view points.

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Anonymous 0 Comments

Airlines don’t lose any luggage, airports do.

I’ve not heard of any cases of a loaded luggage that was lost. The losing happens when it is in the logistics of the airports, which is not personell of the airlines.

There’s a big difference in volume, quality management, ressources differing from airport to airport. The worse the processes are and the less ressources are allocated to those processes, the more luggage will be lost by the airport logistics.

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