how come credit card bills can be refunded, i.e if you get scammed the credit card company can reverse the transaction but a bank transaction cannot be reversed?

Question

how come credit card bills can be refunded, i.e if you get scammed the credit card company can reverse the transaction but a bank transaction cannot be reversed?

In: 154

Answer 1

Don’t know about debit cards but I work disputes at a major credit card. They will only investigate if it’s over 500$ they just write it off. Sorry granny we aren’t going to catch the guy that stole your card and bought some shit online.

The customers always want justice, but yeah no we aren’t going to send a guy to check the cameras at a gas station.