How do phone companies let you keep the same phone number when you switch over to them?

Question

How do phone companies let you keep the same phone number when you switch over to them?

In: 1

Answer 1

In short, many governments explicitly required phone carriers to allow customers to move a number to a new carrier, and carriers can’t hold a phone number hostage due to other contractual obligations on the account.

The new carrier will require the account number of the old account holding the phone number to be ported, and some will ask for additional information to verify the customer’s identity.