There’s actually a surprisingly simple explanation for this. There was a news article a few years ago that showed that Ticketmaster actually owned a lot of ticket scalping companies, so of course they had dibs on the tickets, and Ticketmaster could crank their prices up even more, pretending that there were fewer tickets and more demand, and then making extra profits from whatever the scalping companies got paid for the tickets:
https://www.rollingstone.com/pro/news/ticketmaster-cheating-scalpers-726353/
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