Other than an employee or two standing by, it seems to be riding on customer trust. Wouldn’t a company want to only have cashier lanes, so they can ensure that all products taken from a store are bought fairly?
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On a larger scale, they can compare the totals of all items sold to the items that must be purchased to restock. It doesn’t prevent individual thefts, but it does present the total loss, which the store decides is either worth it or not.
There was a grocery store in the UK that discovered widespread fraud when their computer told them to order a massive quantity of carrots to replace the carrots sold, but the carrots sold was greater than the amount the store had in the first place. Turns out people were buying expensive produce, putting it on the scale, and telling the computer it was carrots, which were much cheaper. So the computer sees 5 pounds of something go on the scale, which the customer claims is carrots, then it sees those 5 pounds come off the scale and reappear in the bagging area, and all is well. They don’t discover until later that it was 5 pounds of dragonfruit (4.99/lb), and not carrots (0.49/lb).
If you’re planning to try this method, I recommend that you buy the “Organic” produce and ring it up as the “regular” produce of the same type. Much easier to claim as an accident.
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