Other than an employee or two standing by, it seems to be riding on customer trust. Wouldn’t a company want to only have cashier lanes, so they can ensure that all products taken from a store are bought fairly?
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They generally don’t. I’ve worked in retail in places with security and without, and generally we aren’t able to catch people stealing things in real time.
The way stores find out how much stuff is stolen is through periodic audits. We print out a list of everything we should have in stock according to the computer system.
Then the associates go around the store and look for it and scan it. Then they run a comparison of items scanned vs. items that the store should have in stock.
The difference is loss which is due to either theft or breakage (some items get broken and aren’t properly zeroed out).
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