How does google know how busy a restaurant is live?

596 views

Googled a restaurant and saw it wasnt as busy as it normally is apparently. How does google know that?

In: 374

19 Answers

Anonymous 0 Comments

Every night I get at least half a dozen calls from Google Assistant on the caller ID. It’s an automated thing that always says the same thing.

“Thank you for calling xyz, how can I help you?”

Hello?

“How can I help you?”

Hi! I have a guest who is looking to come in. Could you tell me how long the wait is for a party of 2?

“It’s 30 minutes.”

Oooh. I’ll let *name here* know. Thank you.

I’m sure it’s been aggregating that info for a while. Plus I’m positive they collect location data from people who are using google in-house.

One time a host accidentally said 90 minutes instead of 9 and google updated our wait time on their site as “90 minutes as of *time*.”

You are viewing 1 out of 19 answers, click here to view all answers.