Most mortgages can be paid off at any time — doesn’t matter whether it’s because they need to / want to move, or because they’re refinancing.
When one refinances, it’s almost always a new bank issuing a new mortgage and paying off the existing mortgage. So your current mortgage is with BigBank at 4.5% but NewBank will offer you a mortgage at 3.5%. So you get a new mortgage with NewBank who then pays off your loan balance at BigBank. And all future mortgage payments go to NewBank.
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