In my experience with IT, it’s rare to have a completely uneventful day.
– Hardware goes down
– Networks stop responding
– Software becomes obsolete
– Operating Systems need to be patched
There are certain things that you’ll be able to keep working for a while. Then it gets to a point where other employees can find a workaround without having to get to the guts of the server room….
But at some point the work around a create a drain on productivity, then just stop working altogether.
Sometimes things can be fixed just by doing a reboot, but that’s not always easy.
I work for a small company with less than 100 office workers, and doing a complete reboot can easily take 30 minutes.
Some things will automatically start working again, others you’ll have to manually log into a part of the system and force things to start back up.
Plus, a system is only as reliable as its least experience user…. people open e-mails with viruses, leave passwords unsecured, forget passwords…. With an average user running things on autopilot, things break very easy.
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