If someone dies, how does the person’s family cancel subscriptions like Netflix or Spotify if they don’t have access to the person’s e-mail?
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The other posters have given good tips. I would say calling is the best method if you do have the information they used on the account such as credit card and name/address. If you have the email name used to make the account, that’s even better. If it’s a joint account, then having the other account holder call is usually good too.
But as far as prevention, I would use lastpass or another password manager and simply leave the master password with things people will only go through if you’re dead like your locked important documents drawer or a safe deposit box. Obviously this is not 100% secure as someone could find it. But, in theory you could add only the accounts with subscriptions’ passwords and not the password to the email account used to make them which is safer. You could take it a step further and use a separate email for these accounts and leave that password as well.
It’s a bit of trouble to set up, but it is easy to maintain. It’s an easy but secure (ie no re-used passwords) method that isn’t too complicated for your relatives to access.
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