If someone dies, how does the person’s family cancel subscriptions like Netflix or Spotify if they don’t have access to the person’s e-mail?

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If someone dies, how does the person’s family cancel subscriptions like Netflix or Spotify if they don’t have access to the person’s e-mail?

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9 Answers

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You can contact any company and report someone is deceased. You have to provide documents usually, copy of a death certificate and in some cases you have to be the legally appointed executor. If that’s not the way you want to go, you just stop paying or the payments stop when credit cards or bank accounts are closed out. Companies can’t send deceased accounts to collections.

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