We have the technology required to record, transmit and play high fidelity audio and video. Why are the phone calls’ quality still so bad as if we’re talking over walkie-talkies?
In other words, we definitely \*can\* have high quality phone calls. Why is it that the carriers (or whoever responsible for building the underlying infrastructure) choose to not make this improvement yet?
Edit: the question came up after finishing a call with my bank. I’m pretty sure the CS on the other end used a landline phone and the audio quality was no bueno. Maybe my impression on the phone calls’ quality can have some recency bias involved. So please correct me if phone call qualities aren’t that bad in your region or in your experience .
In: Technology
My phone call quality has markedly improved from software improvements. Many times in fact. Google / Android uses a lot of strategies to improve call quality, from background noise rejection, volume balancing, tools to make the voice sound more like normal voice and less robotic. Usually it calls them “HD” features. It’s never going to be as good as someone speaking into a $1000 studio mic, but considering they’re speaking into a tiny little builtin mic on the bottom of what is essentially a computer chip with a screen, I think it’s pretty fucking great.
I think you should speak for yourself in this regard… I’m really happy with all the improvements I’ve seen considering I call home every week for a decade and can see in real time the improvement.
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