It’s 2024 now, why is the audio quality of phone calls still so bad?

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We have the technology required to record, transmit and play high fidelity audio and video. Why are the phone calls’ quality still so bad as if we’re talking over walkie-talkies?

In other words, we definitely \*can\* have high quality phone calls. Why is it that the carriers (or whoever responsible for building the underlying infrastructure) choose to not make this improvement yet?

Edit: the question came up after finishing a call with my bank. I’m pretty sure the CS on the other end used a landline phone and the audio quality was no bueno. Maybe my impression on the phone calls’ quality can have some recency bias involved. So please correct me if phone call qualities aren’t that bad in your region or in your experience .

In: Technology

42 Answers

Anonymous 0 Comments

They already have the capability of increasing the audio quality. AT&T was at one of the conferences I attended, and they showed it off and it was so much better than what we have now. The caveat is that it is for first responders and they charge them a metric ton to have that feature. I don’t know if they still have that feature.

Edit: It is called FirstNet

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