what actually happens with a spam call and no one is in the other line, only a few clicks or beeps?
In: 5851
What they call an autodialer. Computer calls people and when they answer call gets routed to an available agent. If there are no agents available, you get what you experienced. This happens when the so called ‘abandon rate’ is set too high. This happens only with aggresive sales call centers. We call them cowboys. Avoid at all costs. If you hear nothing: hang up.
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