Imagine you are managing a call center. You have 10 agents but 100 phone numbers to call.
You use an auto dialer that calls multiple numbers simultaneously. Each of your agents call 10 numbers at once.
If two people pick up for that specific agent, the second person to answer doesn’t connect to the agent, because they’re already on
The first call. They just get dead air.
Realistically, you’ll have thousands of numbers to call.
Note: this is illegal.
Source: I support (legal) call centers
My mom is 80, and she loves to mess with these guys. Her favorite is when they call for security on her microsoft account (that she does not have). As soon as she gets them to say “windows”, she is off to the races. She acts all naive and senile, starts asking what kind of windows they sell, do they sell Pella, do you have bay windows because the cat like bay windows… and on and on. If she makes it to 10 minutes she congratulates them for staying on so long, points out they are scammers that just got conned by an old lady, and they can go pound sand.
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