It appears from the POV of the customer they’re giving away a free product that they spend tons of advertising to get you to buy, and it includes free stuff like preventive care. It has all the hallmarks of a scam but I can’t see who’s being scammed.
In: Economics
One of the biggest pitfalls in my observations is that the network of providers is often limited to the area you live in: the insurer is able to leverage network partnerships for inexpensive rates for care at home, but outside your home city, provider options for non emergency care will be very limited without referrals.
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