It goes “When a measure becomes a target, it ceases to be a good measure.” How does that work in practice?
In: Other
Current situation at a certain aircraft manufacturer is a great example, their goal the last couple decades has been share price and nothing else. So they took their previously high emphasis and budgets in Quality and compliance and used these funds for stock buybacks. Great for stockholders, shitty for airplanes. And in the end when planes start falling apart mid flight, stock prices end up falling even though the whole goal was to get these up.
Latest Answers