I feel like a lot of people are talking about theories, but in fact we do not have a consensus on how memory works.
There are multiple theories of memory supported by different scientists.
One says that when you can’t remember something, it is either corrupted, forgotten or incomplete.
One says that you didn’t try to remember hard enough.
One says that you might have stuff in your working memory that either prevents you or makes it too hard to recall something.
Overall we do not have a definitive answer because no memory theory has been able to explain all related phenomena. I think that the most universally accepted one ATM is Working Memory with all of its addons and special cases added over decades after its formulation. And that would be the last answer.
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