It seems like some customer service plug-in or software. Or something like that, however what I don’t understand is if it’s a customer service gizmo what’s the difference of hiring a IT guy who knows what to do than salesforce. I heard anyone can do it so the learning curve isn’t as steep as IT. But is that it?
In: 51
I work for a tech integrator and reseller and I use salesforce to keep track of open opportunities and projects we are trying to get signed
It’s got a ton of different tools and stuff, we can check on how much we are selling to who, what our pipeline looks like, compile lists of contacts at our customers and even send out emails to those contacts.
It’s definitely not a replacement for IT people though. It’s just a tool to help keep info and data like paperwork relatively straight so it’s all easy to find and I can tell my boss how much we booked this month and how much we are expecting to book next month
Latest Answers