It seems like some customer service plug-in or software. Or something like that, however what I don’t understand is if it’s a customer service gizmo what’s the difference of hiring a IT guy who knows what to do than salesforce. I heard anyone can do it so the learning curve isn’t as steep as IT. But is that it?
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Salesforce is a tool that makes it easier to run your business and manage all your sales and track your relationships with customers.
it is a big and complicated piece of software that does what many people in large companies used to do , few people understand it completely.
A large company “Salesforce’ has automated this tool and rents it out for smaller companies to have some of the advantages of a large amount of staff but without as much cost.
because this tool is very large and complicated it still needs people to maintain it and configure it , this is why you need IT people to make sure it is working correctly
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