How does mystery shopping work? What kind of skill sets does the job require? How much can be realistically earned on a monthly basis, etc?
I’m currently working part time only during weekends and have a lot of tike during weekdays, so I’m considering becoming a mystery shopper as a way of earning some extra cash while not compromising my mental health. Any help to shed light on the topic will be sincerely appreciated.
Thank you.
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I knew a couple of people who did this. Basically it’s market research… a company, let’s say a restaurant chain, wants to know what the customer experience is. So they hire a mystery shopping service.
The mystery service has a stable of “customers” who visit the restaurant. They might be directed to come at certain times of day, order certain things, etc. Afterwards, the undercover customers write up reports detailing their experiences. They get paid for their work and reimbursed for the food (This is probably the part of mystery shopping you’ve heard of, and are considering doing).
But at the mystery shopping company, there’s more going on. One of my friends did the rest of the job: compiling the reports into information the client wanted. So now the restaurant knows, say, whether their staff is following policies, or how long it generally takes for a customer to be served, or whether the new menu items look appetizing, or whatever.
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