Why are budget airlines constantly delayed and canceling flights, when main airlines usually takeoff as scheduled?
In: Other
I flew my family to Cairns (from Brisbane) on Tiger Airways for a long weekend holiday. On the Monday morning we were due to fly I received a text message that said your 2pm flight has been delayed and will now take off at 5pm. We take advantage of the delay and have a slow lunch and another swim. We arrive at the airport just before 4pm. Lining up in the check-in queue we can hear a guy loudly arguing with the Tiger staff about missing his flight and can hear the staff reply to him by saying that if he had read to the end of the text message that the flight was delayed but check-in was not and he should have been at the airport by 1pm to get on the flight. I whip out my phone and read to the end of the text message to read the same information. I had to pay an extra thousand dollars to get my family on a Qantas flight that evening. Staff at the Qantas desk said that Tiger frequently overbooked their flights and used tactics like this to allow passengers to self select themselves out of the flight. Thanks Tiger!
Latest Answers