Several things happened.
Gymnastics scoring has two basic components- a difficulty score, where more difficult moves are worth more points, and an execution score, based on how well they perform the intended moves. The judges made an error in their scoring calculation for part of her routine, where they did not use the correct difficulty score. If they had used the correct score, she would have placed 3rd. Her coaches realized this and protested the result. They were initially successful in their protest, and Jordan was awarded the bronze.
Her opponents coaches then appealed the protest under a rules violation. There is a set amount of time from the score being announced that you have to protest. Once the deadline has past, you may no longer protest, even if you were right. Jordan’s coach’s protest was overturned because they missed the deadline by 4 seconds.
Her coaches then appealed the appeal, but were not successful.
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