Video sent over the internet is compressed. You’re not getting each individual pixel because that would take way too much bandwidth. Your computer is basically getting instructions on how to fill in the image. You are always getting a 1080p image, but depending on how compressed the video is, your computer may be getting less details on how to fill out that image. What I think is happening is that, because you are watching a 4k video, you are getting a less compressed version of the video, which will help you get a better quality image.
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