– Why do airlines let passengers check-in online 24 hours beforehand? By checking in, shouldn’t they confirm a passenger is actually at the airport?

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– Why do airlines let passengers check-in online 24 hours beforehand? By checking in, shouldn’t they confirm a passenger is actually at the airport?

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24 Answers

Anonymous 0 Comments

It’s just a matter of logistics at that point.

The airports can only be so large, and can only house so many terminals to process so many people at a time. Yes, checking in was initially intended to ensure the person boarding is who they say they are – But the multiple TSA checkpoints also accomplish that when forcing you to show ID and check your passport. (And yes, there is still a conundrum there thanks to TSA Bypass, a paid service to skip most of these lines or expedite them at minimum.) Eventually, the need for expedient service wins over the need for security – And that need for expedient service is best served prior to the customer’s arrival, rather than after.

There’s a battle being fought between the need for security, and how much tedium the populace is willing to put up with. It’s not clear exactly where the line should be drawn, but it’s clear we don’t have the right rules yet, despite mostly being complacent over them.

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