why do banks need an extra day to process paychecks after ‘bank holidays’ when almost everything is automatic/digital?
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I’ve worked in operations for a big bank for ten years…
most of the things that feel “automatic/digital” to the consumer don’t run on their own inside the bank and still need to be initiated and overseen by bank employees
yes, we use computers and technology to automate as many internal functions as we can, but human beings still initiate and monitor the zillion little automated processes that occur across all the different departments of a big bank on a daily basis. The bank I work for has thousands of employees nationally and most of them aren’t tellers working in branches
and also for a bank holiday like yesterday, the federal reserve was closed so banks couldn’t send or receive money in the first place
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