I’ve experienced this in several different countries so it’s not just one or two services. We could be sitting near the front door eating and be able to look outside when the tracking will change, in real time, to say they failed to reach us. It’s clear as day no one even showed up. Why not just be honest and say “we can’t get to it today. Trying again tomorrow.”
They have to know that half the time the resident knows they didn’t even try? Shit happens. Sometimes there’s just too many packages and you can’t get to them all. No need to lie.
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The delivery company puts unrealistic expectations on the drivers. The drivers can t complete all their deliveries so they “attempt” a few. The real issue is the company itself. You complaining about the driver does nothing. Because they still have to deliver 200 the next day and the day after that and it’s only physically possible to deliver 150.
The company saves money, makes you think it’s the drivers fault, and you the recipient suffer.
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